Privacy Policy
Last updated: January 2025
1. Introduction
Rehabitly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rehabitly.com (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact rehabilitation centers through our platform
- Subscribe to our newsletter
- Fill out contact forms
- Create an account
- Participate in surveys or promotions
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Insurance information (if provided for verification purposes)
- Treatment preferences and needs
Automatically Collected Information
When you visit our Site, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Access times and dates
- Pages viewed
- Referring website addresses
- Device identifiers
3. How We Use Your Information
We use the information we collect to:
- Connect you with appropriate rehabilitation centers
- Respond to your inquiries and provide customer support
- Send you newsletters and marketing communications (with your consent)
- Improve our Site and services
- Analyze usage patterns and trends
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Protect the rights and safety of our users and others
4. Disclosure of Your Information
We may share your information in the following situations:
With Rehabilitation Centers
When you express interest in a specific rehabilitation center, we share your contact information and relevant details with that center to facilitate your connection.
With Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Email delivery services
- Analytics providers
- Customer support platforms
- Payment processors
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure data storage with access controls
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Opt-out of marketing communications
- Data Portability: Request your data in a portable format
- Restriction: Request restriction of processing of your information
To exercise these rights, please contact us at privacy@rehabitly.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to request deletion of your personal information
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Rehabitly
Email: privacy@rehabitly.com
Phone: +1 (380) 204-8489